Buying FAQ
How does buying on Wonder Art work?
To buy items, you'll need to create an Wonder Art account - it's free and easy, just click on the "register" in the top menu and
follow the instructions. Following this, you can purchase items on Wonder Art directly from the seller, using whatever payment method
you specify when checking out (e.g. PayPal, Bank Transfer, Cheque etc.). Keep in mind that every seller must be paid individually; you do not pay Wonder Art.
Each seller may have their own return policy, shipping options and payment options. Be sure to check it out with the seller. If you have questions about any of these, it's best to contact the seller directly before making the purchase.
How do I pay the seller?
On the final page of the checkout, there will be instructions on how to pay depending on the payment method you chose. Please note that if you purchase items from multiple shops, each seller must be paid individually.
If you're paying by PayPal or credit card via PayPal, there will be a big green button that says Pay Now with PayPal. Click here to be transferred to a secure PayPal page where you can pay the seller.
If you are paying by check, money order or another method, please contact the seller via Conversations to arrange payment.
What is PayPal, how does it work on Wonder Art, and how do I buy items with it?
PayPal™ is an online payment processing company widely used on the Internet to facilitate sales transactions, including credit card payments. You might think of PayPal as a big credit card machine. They will "run" your card for the seller. The seller will never see your credit card number. Wonder Art is not affiliated with or subsidized by PayPal.
For more info and assistance with PayPal, check out these resources:
* PayPal:
Help Center
Do I need to create a PayPal account before I checkout?
No. Just select on the PayPal option upon Wonder Art checkout and follow the instructions.
Do I have have to be a member of PayPal to submit a payment by credit card?
No. However, if you'd like an account, follow PayPal's instructions for set up. You'll just need an email address and a password. Creating an account will entitle you to PayPal protection services and other perks.
As a buyer, how do I report a problem with a transaction?
If you have problems with your transaction, please contact the seller directly via Wonder Art message system to work toward a resolution. If the seller does not respond to your message, and you believe that items have not shipped as promised, you may file a Transaction Report. If you paid with PayPal, you may contact their customer support to inquire about a claim for refund. Please use the feedback system to review the seller's product and service.
For more info and assistance with PayPal, please visit:
* PayPal:
Help Center
How do I report a problem with an item I received?
If you have problems with your item, contact the seller via Wonder Art messgae system to work toward a solution. Please use the Wonder Art feedback system to review the seller's product and service. If you paid with PayPal, you may contact their customer support to inquire about an "item not as described" claim. If you believe you have received an illegal or harmful product, please contact qualified authorities.
For more info and assistance with PayPal, please visit:
* PayPal:
Help Center